Philanthropy Communications Manager

• Make a difference for young Australians experiencing disadvantage
• Flexible work arrangements to give you more balance, including hybrid working
• Temporary full-time position until August 2027, based in Melbourne, VIC or Sydney, NSW

The Smith Family is a national children’s education charity that works with children and young people to overcome educational inequality caused by poverty – so they can thrive now and into their futures. 

About our role

This role is responsible for the development and delivery of communications and marketing activities to support the acquisition and retention of philanthropy supporters: corporate partners, major donors, and trusts and foundations. The role has a high level of stakeholder engagement and requires strong writing skills, solid experience creating communications and/or marketing materials, and an exceptional eye for detail.

Key responsibilities include:

• Managing, coaching and developing team members to meet KPIs, ensuring they are motivated, supported and have clear priorities
• Writing, editing and approving copy across a diverse range of materials to enable the Philanthropy team to achieve their communication objectives, while ensuring accurate and factual representation of The Smith Family's work
• Helping to create and source first-hand stories from students, families and supporters to demonstrate our impact
• Developing and approving communications and marketing materials that effectively position and profile The Smith Family, are audience-tailored, maintain brand integrity, and support income growth, acquisition and retention for philanthropic audiences
• Supporting the development and execution of high-value cause-related marketing campaigns in collaboration with our corporate partners

About you

As well as a passion for community, you will bring the following:

• At least five years full-time experience developing communications, marketing materials or campaigns
• Strong, demonstrable skills and experience writing for diverse audiences
• Experience developing content and/or first-hand stories
• Proven ability to build strong cooperative relationships with key stakeholders and work collaboratively across teams to deliver excellent results
• Advanced communication skills, both written and verbal
• A talent for multi-tasking and exceptional attention to detail
• Previous experience delivering multi-channel campaigns (client or agency side) is highly desirable
• Experience managing a team and a relevant degree qualification are desirable
• Previous experience in the non-for-profit sector is highly desirable

Our benefits

Our people are at the centre of The Smith Family’s values and operations. We nurture a supportive and inclusive culture that enables people to achieve personal and professional goals, through collaboration and innovation. With a proven work-life balance, wellbeing and health are our top priorities. By joining our team, you can expect to:

• Maximise your take home pay, with salary packaging, as well as opportunities to save with discounts at retailers across the country
• Fulfil your potential, with excellent career opportunities, a suite of development programs and a dedicated learning and development platform
• Feel you belong, with inclusive leave options, including paid parental, cultural and gender affirmation leave
• Thrive, with support for you and your family’s mental and physical health, including a complete care and safety platform, unlimited Employee Assistance and access to a huge range of fitness facilities with Fitness Passport

If you are passionate about what you do and committed to making a difference, and this sounds like your next role, please click apply we’d love to hear from you. 

Please upload your CV and a cover letter detailing your relevant skills and experience.

You may view the position description here.

For any other information, please contact Victoria Sichler, National Manager, Philanthropy Communications, at Victoria.Sichler@thesmithfamily.com.au

Closing date: 26 April 2026

Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.