Working with The Smith Family

We're looking for people, who like us, really care about helping some of the most disadvantaged in our society - vulnerable kids and their families.

We have over 780 passionate team members, plus our amazing volunteers, all working together to build a better future for young Australians in need.

Your role, in whichever team you join, will play an essential part in helping us positively change lives.



Helpful tips to join The Smith Family Team!

Whether you’re browsing opportunities with us or preparing for an upcoming interview, it’s helpful to know a little more about our recruitment and selection approach.

  • Prepare yourself!

    Here are a few of the elements that we look for, so it might be helpful to consider:

    • Why you want to be a part of The Smith Family
    • Sharing your professional success stories
    • What culture do you thrive in
    • What will you bring to The Smith Family
    • Current and contemporary practices
    • What questions you’d like to ask
  • What to expect!

    Our selection process covers 3 key areas:

    • Initial phone interview
    • Two face-to-face or virtual interviews, the second one being a Panel Interview
    • Reference Checking

    We might also ask you to demonstrate your expertise through a written or technical assessment.

  • What's next?

    Our process is designed to take around 4 weeks from the time you have submitted your application. If we have reached out to you directly, you’ll be guided through the process either by the Hiring Manager, or a member of our Human Resources team.

    At The Smith Family, we really value our connections so if you know someone else looking for an opportunity with us, we invite them to connect with us at

Diversity and Inclusion

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, and/or expression. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.

The Smith Family is a member of the Diversity Council of Australia. 

Criminal Records Check

The Smith Family is committed to its obligations under child protection legislation. When starting a role with us, all team members must declare that they are not a Prohibited Person as defined under the law. 

It is also a policy of The Smith Family to complete a National Police Record Check and when applicable, a Working with Children Check on all new team members.  All offers of employment are subject to the satisfactory completion of the Prohibited Person Declaration, National Police Record Check, and Working with Children Check.

Governance @ The Smith Family

We are committed to ensuring this support is used in the best possible way, and strictly adhere to regulations and relevant policies to uphold this commitment.

This covers the following areas; 

  • Child Protection Policy 
  • National Redress Scheme
  • Privacy Policy 
  • Supplier Code of Conduct
  • Whistleblowing Policy 
  • Work Health & Safety 



Our Employment Promise

Here at The Smith Family we have an Employment Promise we make to all our team members.

This is what our team members say they gain from working with us and what they say they give back to our organisation.


About Us

At The Smith Family, we believe that education is one of the world’s most powerful change agents. That’s why we focus on helping young Australians to overcome educational inequality caused by poverty.

As a national, independent charity, every day we work with thousands of children and their families to help them unlock better futures for themselves.


Volunteer with us!

Join our community of volunteers and help us to provide educational support to young Australians. 

Your support can help create a world where children experiencing poverty have the opportunity to change their futures! 


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