Family Partnerships Coordinator

Date: 10 Jul 2024

Location: Queensland, AU

Company: The Smith Family

  • Make a difference to young Australians through supporting their education
  • Permanent full time position
  • Based in Rockhampton, QLD


The Smith Family is a children’s education charity that helps young Australians experiencing disadvantage to create better futures for themselves through harnessing the power of education. 


We are seeking a Family Partnerships Coordinator to join our organisation. Reporting to the Team Leader, Learning for Life and working alongside dedicated, energised, and passionate team members, this role will support students and their families on the Learning for Life scholarship program.
About our role
You will be responsible for:


  • Taking a family-led practice approach to maximise school attendance and support key transitions.
  • Contacting scholarship families to inform them about programs being delivered and inviting them to participate.
  • Liaising with identified schools and Principals to keep them up to date on progress of students referred to the Learning for Life program.
  • Enhancing relationships with key people in schools to positively impact on attendance and school completion rates.
  • Ensuring excellent database management and administration support for scholarship students.
  • Referring families to other services and linking them with appropriate supports.

About you
As well as passion for community, you will bring the following: 


  • Proven experience in establishing and maintaining relevant partnerships and a demonstrated ability to work with diverse families using a family led practice approach.
  • Demonstrated experience supporting families through challenging situations.
  • Excellent organisational and administrative skills (including computer literacy, data entry, maintaining family file notes and time management).
  • Strong interpersonal and communication skills.
  • Proven experience in supporting families through referrals to community agencies and local partners.
  • Hold a current Driver's Licence.
  • Have or willing to obtain an employee Working With Children's Check 

About our culture
The Smith Family has employees at the centre of its values and operations. We nurture a supportive and inclusive culture that enables people to achieve personal and professional goals, through collaboration and innovation. With a proven work-life balance, wellbeing and health are our top priorities. Enjoy many other benefits, such as tax concessions and flexible working arrangements.
If you are passionate about what you do, committed to make a difference and this sounds like your next role, please click apply, we’d love to hear from you. You may view the position description here. 
Closing date: 22 July 2024
Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.