Gifts in Wills Coordinator

Date: 10 Jul 2024

Location: New South Wales, AU

Company: The Smith Family

  • Make a difference to young Australians through supporting their education
  • Permanent part time position (4 days per week)
  • Based in National Office, Sydney CBD with hybrid flexibility


The Smith Family is a children’s education charity that helps young Australians experiencing disadvantage to create better futures for themselves through harnessing the power of education. 


We are seeking an experienced Gift in Wills Coordinator to join our organisation. Reporting to the Gifts in Wills Marketing Manager and working alongside dedicated, energised, and passionate team members, this role will support our team to drive strong relationships and engagement with our valuable supporters through both relationship and marketing activity.  If you’re interested in developing your fundraising skills and working across a program that is building a sustainable future pipeline of support for The Smith Family, you’ll find this an impactful, rewarding and hands-on role as part of a team that celebrates success.

About our role


You will be responsible for:


  • Support the Gifts in Wills and Mid value relationship specialists to deliver stewardship activity under the guidance of the GIW Marketing Manager.
  • Manage inbound supporter enquiries.
  • Execute outbound correspondence.
  • Coordinate thank you activity to supporters including calls and hand written notes.
  • Work with external suppliers.
  • Data quality assurance within our CRM and with suppliers.
  • Assist in the execution and delivery of our mass-market stewardship journey.
  • Support the team with administrative tasks where necessary and required.
  • Foster collaborative working relationships with internal stakeholders and team members to ensure donor insights are sought, captured and applied to all activities.


About you


As well as passion for community, you will bring the following: 



  • Experience in fundraising desirable.
  • Advanced skills with MS Excel and Microsoft reporting tools such as Power BI.
  • Strong eye for detail.
  • Mature attitude and high ethical standards in dealing with sensitive financial and confidential matters.
  • Demonstrated success managing suppliers and a diverse range of stakeholders.
  • Self-motivated, with a high level of initiative and the ability to work autonomously as well as part of a cohesive team.
  • Have or willing to obtain an employee Working With Children's Check.


About our culture


The Smith Family has employees at the centre of its values and operations. We nurture a supportive and inclusive culture that enables people to achieve personal and professional goals, through collaboration and innovation. With a proven work-life balance, wellbeing and health are our top priorities. Enjoy many other benefits, such as tax concessions and flexible working arrangements.
If you are passionate about what you do, committed to make a difference and this sounds like your next role, please click apply, we’d love to hear from you. You may view the position description here.
Closing date: 19 July 2024
Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.