Family Partnerships Coordinator

• Help young Australians to improve their long-term educational outcomes
• Flexible work arrangements to give you more balance, including hybrid working
• Permanent full-time position based in Newcastle, NSW

The Smith Family is a national children’s education charity that works with children and young people to overcome educational inequality caused by poverty – so they can thrive now and into their futures.

About the role

Our Learning for Life program provides emotional, practical, and financial support to help children and young people experiencing disadvantage with their education. Our support starts in the early years of learning development and continues through primary and high school.

As part of the Learning for Life team, the Family Partnership Coordinator works with families in the Coffs Harbour community, using referrals, links to programs, and community relationships to support strong school attendance, achievement, and post-school pathways.  

As a Family Partnership Coordinator, you will:

• Take a family-centred approach, building partnerships with Learning for Life families
• Connect with partner schools in the community to support referral to the Learning for Life Program
• Complete administrative tasks and data entry to help plan your day and focus your efforts
• Engage with community organisations, linking families to services, information, and support
• Contribute as a valued member of the Learning for Life Team, and collaborate with the broader organisation
• Focus on personal and professional growth, including on-the-job skill development and regular coaching with your leader

Hear from those in the role:

“It’s a privilege – and so enjoyable – meeting a new family for the first time and bringing them onto the Learning for Life Program. Hearing about their experiences and their determination to create a strong future for their children is inspiring.” – Family Partnership Coordinator  

About You

Family Partnership Coordinators come from varied backgrounds with different skills and experiences.

As well as a passion for fostering student success, you will bring:

• Experience building strong relationships with families and community stakeholders in roles such as a Family Support Worker, Community Engagement Worker, Social Worker, or School Liaison Officer
• Effective interpersonal and communication skills, team player and “can do” attitude
• Capability to work autonomously; organising your day, problem solving, and adapting when things don’t go to plan
• High level computer literacy skills and effective time management in completing administrative or data entry tasks
• A current driver’s licence

Our Benefits  

Employees are at the centre of The Smith Family’s values and operations. By joining our team, you can expect to:  

• Find balance, with flexible work options and opportunities to purchase additional annual leave  
• Maximise your take-home pay with salary packaging, and save with discounts at retailers across the country
• Feel you belong in a supportive, diverse team, with inclusive leave options (including paid parental, cultural, and gender affirmation leave)
• Thrive, with support for you and your family’s mental and physical health, including complete care and safety platform, unlimited Employee Assistance, and access to a wide range of fitness facilities with Fitness Passport

If you are passionate about what you do, committed to making a difference, and this sounds like your next role, please click apply. We’d love to hear from you.

You may view the position description here.

Closing date: 20 March 2026

Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.