Dynamics CRM Technical Lead

• Help young Australians to improve their long-term educational outcomes
• Permanent full-time position located in Sydney CBD
• Be part of the Digital Transformation journey at The Smith Family and share your experience with a highly motivated and talented team

The Smith Family is a national children’s education charity that works with children and young people experiencing poverty to overcome their circumstances and reach their full potential by providing holistic, long-term support for their education.

About the role

We are seeking a Dynamics CRM Technical Lead to join our team. Reporting to the Enterprise Platforms Manager and working alongside dedicated, energised, and passionate team members, you will:

• Lead on implementation of technology-enabled business solutions to meet The Smith Family’s business goals and objectives
• Provide thought leadership with excellent communication and consulting skills
• Recommend process improvements to grow DevOps maturity
• Influence Microsoft best practices and standards and keeping ‘No code Low code’ consideration whilst designing and building a solution
• Perform hands-on work to optimise and automate deployment process for the Dynamics 365 and Power platform work releases on non-production and production environments
• Provide mentoring, supervision and guidance to less experienced members of Dynamics 365 development team

About you

As well as passion for community, you will bring the following:

• 8+ years development experience in Microsoft Dynamics 365 using ASP.NET, C#, Web forms and JavaScript
• 4+ Years of hands-on experience in designing and developing Power Platform solutions
• Experience in Azure Cloud, iPaaS, Server less and SaaS architecture and advanced skills and knowledge implementing solutions using Azure functions, API Management, Azure Service Bus, Logic App, Azure SQL, Azure Data Factory
• Integration experience with other Microsoft and Non-Microsoft products using APIs and/or other 3rd party products
• Advanced skills and experience developing solutions using Power Automate, Power App, Power Portal and Power BI
• Supervisory and management skills
• Excellent interpersonal skills and ability to work with staff at all levels in the organisation
• Strong problem solving skills and accountability for work outcomes
• Respect for individual differences and dignity

Our benefits

Employees are at the centre of The Smith Family’s values and operations. By joining our team, you can expect to:

• Find balance; with flexible work options and opportunities to purchase additional annual leave
• Maximise your take home pay; with salary packaging, as well as opportunities to save with discounts at retailers across the country
• Fulfill your potential, with excellent career opportunities, a suite of development programs and a dedicated learning and development platform
• Feel you belong; with inclusive leave options, including paid parental, cultural and gender affirmation leave
• Thrive; with support for you and your family’s mental and physical health including a complete care and safety platform, unlimited Employee Assistance and access to a huge range of fitness facilities with Fitness Passport

About us

The Smith Family is a national children’s education charity with a vision of a world where every child has the opportunity to change their future, no matter their circumstances. We believe that education is one of the most powerful change agents, and we work with young Australians to overcome educational inequality caused by poverty – so they can thrive now and into their futures.

If you are passionate about what you do, committed to make a difference and this sounds like your next role, please click apply, we’d love to hear from you. You may view the position description here.

Closing date: 8 August 2025

Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.